Acceptable Use Policy
1. Purpose
SecureWave exists to provide secure, private networking using industry-standard VPN technology. This policy describes prohibited use so we can protect users, our infrastructure, and third parties.
This policy is part of our Terms of Service. If you violate this policy, we may suspend or terminate your account.
2. Prohibited Activities
- Illegal activity -- using the Service to engage in or facilitate any activity that violates applicable laws or regulations.
- Network abuse -- launching denial-of-service attacks, scanning targets without authorization, distributing malware, phishing, or operating botnets.
- Spam -- sending unsolicited bulk messages, posting spam content, or operating infrastructure primarily for spamming.
- Unauthorized access -- attempting to access systems, accounts, or data without permission.
- Infringement -- violating intellectual property rights, including unauthorized distribution of copyrighted material.
- Fraud -- payment fraud, account takeovers, or identity theft.
- Service disruption -- actions that degrade the Service for others, including excessive automated connections, resource exhaustion, or abusive traffic patterns.
3. Account and Device Limits
Subscription plans include device and usage limits. You may not:
- Share credentials or resell access beyond your plan limits.
- Create multiple accounts to evade limits or enforcement.
- Automate enrollment or create churn intended to stress the service.
4. Enforcement
We may take action based on severity and context, including:
- Warning and request for remediation.
- Temporary suspension.
- Termination of access.
- Preservation of required billing/tax records.
If you believe an enforcement action was taken in error, contact support via Contact.